Security is our highest priority to ensure the confidentiality of your personal information.
We securely store all information on our site. This includes personal information such as your first and last name, personal and business address, telephone number, postal address and email address.
The information you provide us is not shared with unauthorized third parties.
We may share your information, only as little as necessary, to companies related to your travel itinerary such as airlines, hotels, land operators, local tour companies, sponsors and other providers.
Reservation Policies
Check In: 14:00 hrs.
Check Out: 12:00 hrs.
Warranty Policy:
A credit card is required to guarantee the reservation.
Cancellation policy:
Cancel up to 24 hours before the arrival date to avoid generating charges.
Non-arrival policy:
In case of No Arrival, a one night stay will be charged.
Extra person policy:
The charge of $ 100.00 MXN will be applied from the third person in the same room.
Minors policy:
Children up to 12 years old are considered. Children from 13 years will be charged as an adult; 2 Children under 12 years old can share the room with 2 adults.
Pet Policy:
Sorry, we do not accept pets.